New Website Launch

Our exciting new website is here!

Imagine a website that has all the gear you need for the job in the one place. That’s tools, automotive and safety gear. Previously, tools.com carried 280 well known and respected brands within the tool industry. With our new website launch, tools.com is an amalgamation of Get Tools Direct (one of the biggest online tool retailers in Australia), Autoelec and SafetyHQ, all 100% Australian owned, operated and each with years of experience in their industries. Now all under the one brand name tools.com, which speaks for itself! Tools.com will sell a full range of power tools, storage, safety equipment, workwear, automotive products, and will carry over 700+ brands!

With the launch of tools.com comes a new and exciting website, which will allow for a more user-friendly approach. We want to ensure that this change for our customers is as seamless as possible.

What will change for you

  • If you are part of our newsletter list, you will notice that the email’s will now come from “tools.com”. We understand this may be confusing for you, which is why we are letting you know of this change as soon as possible! Please be aware newsletters will now come from noreply@tools.com
  • Our new domain is www.tools.com

Other than these changes, everything else will stay the same, including our core values in which we believe in, to provide our customers with second-to-none service. Our online sales and customer service team will not change and are on standby at launch to answer and questions or concerns you may have. Our web department can be contacted via a couple ways:

  • FAQ Website Chat Bot
  • Via the Contact Us page on our website
  • Email: support@tools.com

Why we amalgamated and the future of tools.com after launch

As if incorporating over 500 more brands onto our website isn’t enough, this is not the only reason why we have decided to do this! Our end goal for tools.com is to meet the needs of tradespeople and DIYers globally. Our journey in Australia is just the beginning and we aim to exceed the expectations of all tool users when we launch all of our new technology products.

The cornerstone of the company is it’s global app that is currently in development, which we believe will change the world of tools forever. Combining leading proprietary technology with understanding your needs better, Tools.com is on its way to providing you the single best customer experience in tools.

Our app will allow you to easily access all of account information, purchase via the app and will allow for Toolpay, our very own buy now pay later option.