About Ask Liam


Ask Liam is a service we offer to customers who are looking for professional advice about a product on our website. Liam, our product specialist at tools.com, is a real person who handles all of these technical questions you might have! Liam offers expert advice and knowledge, and customer service experience second-to-none! Our Ask Liam feature is a dedicated service to make sure you can find the answer you’re looking for, and help you learn more about the product you’re interested in. You can also ask Liam about our book a product demonstration feature. If you are unsure about the product you are enquiring on, we have worked with our major suppliers to offer free on-site demonstrations – this allows you to test drive the product before you buy!