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  1. Home
  2. Terms and Conditions

Terms and Conditions

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Get Tools Direct reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards

We accept the following credit cards: Visa, MasterCard,  and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order. You may be required to undertake a security check to process your order.

Direct Deposits

We accept Direct Deposits at Get Tools Direct. Orders are processed upon receipt of a money into our bank account. Please allow up to 3 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day as well as for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Listing Errors

In the event a product is listed with an incorrect image, an incorrect price due to typographical error or error in pricing information received from our suppliers, Get Tools Direct shall have the right to refuse or cancel any orders placed for product listed incorrectly. Get Tools Direct shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been processed. If payment has been taken for the purchase and your order is canceled, Get Tools Direct shall immediately issue a refund back to your account.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Get Tools Direct, Copyright © 2014, All Rights Reserved. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Get Tools Direct signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Wine Vouchers

To use the voucher included in online orders you must be 18 years or older. This voucher cannot be used in conjunction with any other voucher, Get Tools Direct promotion, or Naked Wines promotion. Vouchers are for first time Naked Wines customers only, with a limit of one voucher per person. All orders must be a minimum of 12 bottles. Free and next business day delivery is available to Sydney and Melbourne metro customers for orders placed by 3pm. Naked Wines deliver Australia-wide and are continually working on their rates. Please check Naked Wines website for more information.(www.nakedwines.com.au)

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Terms & Conditions

Welcome to tools.com, If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern tools.com’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘tools.com’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 134 Wellingon Pde, East Melbourne. Our ABN is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

tools.com is committed to following best practices in protecting your personal privacy. We hope the following statement outlines clearly how we collect, use and protect the personal information which you provide to us.

Collecting your information

We will only collect information about you with your consent. When you browse our website, you do so anonymously. We do not collect information about you or your email address without your consent. We do not use cookies to collect information about how you use our site.

Information collected for Statistical Purposes

When you look at the tools.com website, we may record the following information for statistical purposes:
- your ISP address
- your top level domain name (for example .com, .gov, .au, .uk etc)
- the pages you accessed and documents downloaded
- the previous site you have visited
- the type of browser you are using

Using your personal information

Unless required to do otherwise by law, we only collect your information in order to provide you with the information and services which you request. We will only send further information to you in the future if it is explicitly requested. We will provide you with the opportunity to unsubscribe from any future electronic communication.

Disclosing your personal information

We will not disclose your personal information to any individual, company or organisation (except as required by law). We do not share email or address information with other businesses or organisations.

Access to your personal information

We believe you have a right to know about what information organisations have about you. If you wish to access a copy of the personal information about you held by tools.com, please contact us at contact@tools.com

Links

tools.com provides links to websites outside of this site. These linked sites are not under the control of tools.com, and we are not responsible for the conduct of companies or organisations linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

Further Information

If you have any particular, unusual or sensitive enquiries with regard to privacy matters, email our Privacy Officer at contact@tools.com

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