Terms and Conditions

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Get Tools Direct reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards

We accept the following credit cards: Visa, MasterCard,  and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order. You may be required to undertake a security check to process your order.

Direct Deposits

We accept Direct Deposits at Get Tools Direct. Orders are processed upon receipt of a money into our bank account. Please allow up to 3 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day as well as for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Listing Errors

In the event a product is listed with an incorrect image, an incorrect price due to typographical error or error in pricing information received from our suppliers, Get Tools Direct shall have the right to refuse or cancel any orders placed for product listed incorrectly. Get Tools Direct shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been processed. If payment has been taken for the purchase and your order is canceled, Get Tools Direct shall immediately issue a refund back to your account.


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Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Get Tools Direct, Copyright © 2014, All Rights Reserved. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Get Tools Direct signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Wine Vouchers

To use the voucher included in online orders you must be 18 years or older. This voucher cannot be used in conjunction with any other voucher, Get Tools Direct promotion, or Naked Wines promotion. Vouchers are for first time Naked Wines customers only, with a limit of one voucher per person. All orders must be a minimum of 12 bottles. Free and next business day delivery is available to Sydney and Melbourne metro customers for orders placed by 3pm. Naked Wines deliver Australia-wide and are continually working on their rates. Please check Naked Wines website for more information.(www.nakedwines.com.au)